Privacy Policy

Translate With Voice is operated by Translate With Voice Technologies Ltd, registered in England and Wales under company number 17447712. Registered office: 66 Paul Street, London, England, United Kingdom, EC2A 4NA. Translate With Voice Technologies Ltd is responsible for the processing of personal information described in this Privacy Policy.

Depending on how you use the service, we may process:

• text you type or paste for translation;
• audio recorded when you choose to use voice input;
• the text produced by speech transcription;
• the translated text produced for you;
• the source and target languages you select;
• session-based Conversation Mode content;
• Saved and Learn information, which is held in your own browser or device storage;
• basic technical information necessarily processed to deliver and secure the web application, including a security cookie identifier and a pseudonymous technical identifier used to protect the service from abuse.

We do not operate user accounts, and we do not collect names, home addresses, payment information, advertising or marketing profiles, precise location data, or permanent translation or conversation history.

We use information to:

• provide text translation;
• convert spoken audio into text;
• translate speech;
• generate spoken translations;
• operate turn-based Conversation Mode;
• provide the current Save and Learn functionality where applicable;
• maintain technical reliability and security;
• detect or prevent misuse where necessary.

We do not use your information for marketing, advertising or profiling purposes.

Where you actively ask us to translate text, transcribe speech or generate spoken output, that processing is necessary to provide the service you have requested, which may involve performance of the service or contract between us.

Where we process information to keep the service reliable and secure, or to prevent abuse, we may rely on our legitimate interests. Where the law requires us to process information, we rely on legal obligation.

Granting microphone permission in your browser or device controls access to your microphone. It is a device permission and is not by itself the same thing as consent as a lawful basis under UK data protection law.

Microphone access is controlled by your browser or device. Recording only begins after you interact with the microphone control and the browser permission has been granted, and only while you are actively using that feature.

When you use voice input, your recorded speech is sent through our secure server-side transcription flow so it can be converted into text for translation.

You can revoke microphone access at any time through your browser or device permission settings. Translate With Voice does not have permanent microphone access.

When you type or paste text to translate, that text is sent through our secure server-side application flow to the AI infrastructure required to generate your translation. Your text is not sent directly from your browser to any AI provider — requests pass through our server, where any secret credentials remain. Secret AI credentials are never included in the browser application.

Translate With Voice uses third-party AI and technical infrastructure providers to provide translation, speech transcription and generated voice functionality. Information may be processed by those providers as necessary to provide and secure their services, comply with applicable law and prevent misuse.

Our current AI integration uses OpenAI, and it is called only from our server-side application flow. To perform what you ask for, the relevant content must be sent to that provider: the text you want translated, the audio you record for transcription, and the translated text you ask us to read aloud. How that provider handles information on its own systems is governed by its own terms and privacy documentation, which we do not control.

When you use the Listen feature, the translated text may be converted into spoken audio using an AI-generated voice. That audio may be cached temporarily during your current session so it can be replayed. We do not intentionally build a permanent personal audio library from generated speech.

Conversation Mode is turn-based. Each turn may involve recording, transcription, translation and generated speech. The current conversation state is session-based, and starting a New Conversation clears it. Conversation Mode is not permanent conversation history.

Translate With Voice does not intentionally maintain user voice recordings as a permanent recording library. Voice audio is processed in order to perform the requested transcription.

Third-party infrastructure providers involved in delivering the service may operate their own security, abuse-monitoring and limited retention processes.

Accounts are not connected. Saved translations and Learn information are stored locally in your browser or device storage and are not synchronised to a cloud account. Clearing your browser or device storage may remove that locally stored information.

We set one cookie, named __Host-twv_id. It contains only a random identifier, is readable by our server rather than by scripts in your browser, is sent over a secure connection only, applies to this site only, and lasts up to about 30 days.

It exists to protect the service: to apply fair-use limits and to prevent abusive or excessive automated usage. It is not an advertising or analytics cookie, and it is not used for cross-site tracking or behavioural profiling.

Alongside this, we use limited technical information and pseudonymous identifiers to protect the service from abuse. Your network address is converted server-side into a one-way pseudonymous value; we do not store or intentionally log the address itself.

With your permission, we also use Google Analytics 4 and Microsoft Clarity for optional, consent-based product analytics, described in the next section. We do not use advertising pixels or fingerprinting. If you do not accept analytics, neither service is loaded and no analytics cookies are set.

Your analytics choice is stored in your browser's local storage so that you are not asked on every visit. You can change it at any time using the “Cookie choices” link in the footer.

Translate With Voice uses Google Analytics 4 and Microsoft Clarity to understand general website usage and to improve the service. Microsoft Clarity helps us understand how people interact with the website through heatmaps and masked session recordings. Analytics consent is optional.

• Analytics storage is denied by default.
• Both services are strictly opt-in. Until you accept analytics, neither the Google Analytics script nor the Microsoft Clarity script is loaded at all and no measurement requests are sent. They load only after you accept, and if you later reject analytics, measurement stops.
• Advertising storage remains denied in every case; we use these services for product analytics only, not advertising.
• We do not intentionally send translation content, microphone audio, transcripts, conversation content, names, email addresses or other user-entered personal content to these analytics services.
• User-generated and sensitive areas of the service — including translation input and output, transcripts, conversation turns, saved phrases and profile information — are explicitly masked from Microsoft Clarity, so their contents are not captured in recordings.
• You may reject analytics, and you can change your choice at any time using the “Cookie choices” link in the footer.

To understand how the service is used and whether it is working reliably, we record limited first-party usage statistics. These are aggregate, non-identifying totals only: a count of how often something happened, grouped into whole-hour periods.

These totals may include:

• which feature was used, such as translation, voice input or playback
• the page area involved
• the language codes selected, such as “en” or “es”
• whether the action succeeded or failed, and a general failure category
• a coarse hourly time period
• non-content numbers, such as how many characters were translated or how many bytes of audio were sent, which we use to estimate what the service costs to run

These statistics do not store:

• your text, translations, transcripts or audio
• visitor, session, device or account identifiers
• analytics cookies or analytics browser storage
• network addresses, or any pseudonymous value derived from them
• behavioural profiles or any record of an individual person’s journey

Because no identifier of any kind is recorded, these figures are counts of actions. They cannot tell us how many people used the service, whether anyone returned, or what any individual did. They are kept separate from the abuse-prevention records described above and are not linked to them. The __Host-twv_id cookie is an abuse-prevention cookie and is not used for these statistics.

We separate the content you translate from the records we need to keep the service secure.

• Content — text, audio, transcripts and translations — is processed to produce your result and is not written to our database or kept as a history by us.
• Security and operational records — counts of requests per identifier and short-lived records of in-progress requests — are stored in our database. They contain the random cookie identifier, the pseudonymous technical identifier and counts. They do not contain your text, audio or translations.
• Aggregate usage statistics — hourly totals of feature usage, as described above. They contain no identifier and no content.

• Conversation Mode: session-based, and cleared when the conversation or session is reset or ended.
• Security cookie: up to about 30 days, unless you clear cookies sooner.
• Security and rate-limit records: kept only as long as needed for abuse prevention and removed automatically by routine clean-up.
• Voice recordings: not intentionally maintained by the Translate With Voice application as a permanent recording library.
• Generated speech: may be cached temporarily during the active session.
• Saved and Learn data: may remain in your device or browser storage until you delete it or clear browser storage.
• Service-provider processing: may be subject to those providers' separate security and retention processes.

Information may be shared only with:

• AI service providers used to deliver the requested features;
• cloud and hosting infrastructure providers;
• technical providers needed to operate and secure the service;
• professional advisers where necessary;
• regulators, courts or authorities where legally required.

We do not share information with advertising networks, data brokers or marketing partners.

Some of the service providers involved in delivering translation, transcription and generated voice may process information outside the United Kingdom. Where UK data protection law requires safeguards for international transfers, appropriate transfer mechanisms should be used.

Depending on the circumstances and the lawful basis involved, you may have rights including:

• access to information we hold about you;
• correction of inaccurate information;
• deletion in certain circumstances;
• restriction of processing in certain circumstances;
• objection to certain processing;
• data portability where it applies;
• withdrawal of consent where processing genuinely relies on consent.

Not every right applies to every processing activity. Because the app has no user accounts, information stored locally on your device is often controlled directly through your browser or device settings rather than through us.

Where we process information on the basis of our legitimate interests, you have the right to object to that processing. To do so, contact us at privacy@translatewithvoice.com.

Transcriptions, translations and generated speech are produced automatically by AI systems. The service is not designed to make legal or similarly significant decisions about you.

AI systems can make mistakes. Where accuracy could materially affect health, safety, legal rights, emergency response or significant financial matters, please independently verify the translation with an appropriately qualified person before relying on it.

Please do not submit passwords, authentication credentials or other information you would not want processed through an online translation service.

You can disable or re-enable microphone access at any time using your browser or device permission settings. Translate With Voice does not control those settings for you.

The current service is a general-purpose translation tool and is not specifically designed as a children's account platform.

For privacy questions, the privacy contact address is privacy@translatewithvoice.com. You can also use our contact page, which simply gives you an email address — there is no contact form, and the website does not store messages. If you email us, your message is handled through ordinary email services so we can reply.

If you are unhappy with how your information has been handled, please contact Translate With Voice Technologies Ltd first at privacy@translatewithvoice.com. People in the UK also have the right to complain to the Information Commissioner's Office at ico.org.uk.

We may update this policy as the product develops. When we make material changes, the "Last updated" date below will change.